If it is possible, try to recover your data 3. If the drive is NOT detected by the operating system, verify that the drive is detected by the BIOS 4. If the drive is NOT detected by the BIOS verify that the power and data cables are properly connected 5. If the drive is still NOT detected.
Beginner
Comments: 1
I purchased a Crucial MX300 525gb SSD, installed it, started the install and ran into an issue with a Windows update file so I had to suspend the install. I fixed the Windows update issue and when I went back to install the TrueImage software I received a message indicated that an SX or MX series Crucial SSD is required. (The windows update problem was a failed installation of a file which brought my computer to a crawl and finally it would freeze.)
How do I fix this problem so I can install the Acronis software?
Thank you for any assistance you can provide.
Beginner
Comments: 1
I neglected to mention the SSD has been formatted and been assigned a drive letter. It is recognized, by name, in the device manager, disk manager and the bios app for the motherboard.
Legend
Comments: 16048
Phil, welcome to these User Forums.
The software provided with your Crucial SSD is an OEM version of the Acronis True Image program and imposes various restrictions on its use.
Support for OEM versions of ATI are provided by the vendor providing it, i.e. Crucial in this instance.
Please see KB 2201: Support for OEM Versions of Acronis Products
I have not dealt with any issues where ATI hasn't recognised a specific model of Crucial SSD but would suggest checking what type of format you have used for the drive, i.e. that it is either using MBR or GPS with NTFS format, as being the most common format, and not formatted as exFAT or using any Linux format (EXT2/3/4).
The wants to know how change the settings in Windows 10 for a SSD drive, as do I!!!!
i was really peeved to find that my SSD drive was set to auto defrag in this OS where for whatever reason techs have no control over advanced user settings!
For or crying out loud, to have to use group policy on a workstation not in a domain to control windows updates is bad enough.
Microsft needs to realize that they will never make a computer work like a TV and taking advanced system settings away I'd only going to make issues worse!
The Kids of today designing this stuff just don't have a clue.....
You look at a process name and now you are the expert, and surely you know more than the people writing the defrag code.
Windows 10 is doing the right thing with SSDs. You should not 'optimize' it. In fact your attempts at 'optimizing' might cause problems.
Here is some information from someone that has actually talked to those people you think don't have a clue:
And you will notice that the information is for Windows 7/8/8.1, and it still applies to Windows 10.
The Microsoft developers have had a 'clue' for a very long time.